Delivery Details
We aim to dispatch orders within 2 working days. During busy times (like holidays or launches), dispatch may take a little longer, but we’ll keep you updated on our website.
Delivery Timeframes (UK Mainland)
• Standard Delivery (Royal Mail 48): 2–5 working days
• Faster Delivery (Royal Mail 24): 1–2 working days
• Parcel Shop Delivery (Evri): 2–3 working days
All delivery timeframes begin after dispatch. You’ll receive tracking details by email once your order is packed.
For Royal Mail deliveries, you can set a safe place or nominate a neighbour via the tracking link.
For Evri deliveries, your parcel will be sent to the Parcel Shop you selected at checkout.
Delivery Costs
• Standard Delivery: £3.50 (FREE over £40)
• Faster Delivery: £4.95 (£1.50 over £40)
• Parcel Shop Delivery: £3.95 (FREE over £40)
Channel Islands Delivery
• Standard Delivery: £3.50 (FREE over £40)
Overseas Delivery
We currently ship to selected overseas destinations:
United States & Canada
USA: Please contact to order, customs fees and duty due before dispatch
Canada: Delivery Duty Unpaid
• From £18
Australia and New Zealand (Delivery Duty Unpaid)
• From £18
Overseas customers are responsible for paying any local import duties, customs charges, taxes, tariffs, or VAT. The shipping fee paid at checkout covers the courier cost only (unless stated otherwise).
Marketplace items are not available for overseas or non-mainland UK delivery.
If an overseas order is returned to us due to non-payment of local charges, non-collection, or an incorrect address, the customer will be responsible for return shipping costs. Only the products (not the original shipping fee) will be eligible for a refund once safely received back.
Collection
Collection is available from Anlaby Common, Hull, UK. Orders are usually ready within 24 hours, and we’ll send a confirmation once yours is prepared.
Please message us to arrange a collection time and bring proof of purchase.
Collection excludes Marketplace items.
Marketplace Orders
Some items are shipped directly from our trusted suppliers. These may:
• Arrive separately from the rest of your order
• Take slightly longer to arrive
• Be tracked via a different courier, where applicable
Marketplace items are always marked on their product pages, along with estimated delivery timeframes.
If you have any questions, our Customer Care Team is happy to help — just email hello@tinkerandtot.co.uk
Pre-Orders
Some items are available to pre-order and will:
• Dispatch from the date shown on the product page
• Delay the rest of your order, as everything ships together once ready
• Arrive separately if Marketplace items are included (as these are sent by suppliers)
Pre-order information is always shown clearly on the product page.